Help and Support

I have purchased this app on my Microsoft Surface and payed with my Mastercard Debit card today, the money has been taken from my account but I have not received the app. Please let me know what can be done.

How do I download torrent files from tpb using this on surface?

Woops then. Money wasted. I should learn to read...

I have done everything in the steps but as soon as I open the server that I created it says"Somethign went wrong connecting to the server. No connectiomn could b made as target server actively refused it HRESULT: 0x8007274D

MIchael

short n sweet....I cannot install utorrent on my computer according to what you've written. I have utorrent on two other pc's, nary a problem. But this time, I pay $1.99 and I"m confronted with instructions & terminology I cant deal  with.

And why am I suddenly paying for this...certainly, thus far, there is no benefit.

I suggest  that you do an do an installation short video, Then,perhaps, you will start to receive so positive & good comments.

I couldnt even sign up for this site, so I must remain anonymous.

I would prefer that I  receicve detailed instructions to my email, before I approach MIcrosoft.

thank you for your help,

email address removed

KEN TRONSEN

hello, I just bought the utorrent app on my surface tablet, and I am trying to turn on the web UI, but it keeps saying to open up utorrent and then open up options and I could find it in there, but I can not find the option anywhere on the utorrent app, please let me know what I should do. thanks

How do I get to the utorrent program, were would I find the program, sorry I am new to this, I downloaded the utorrent app, but that is all I did so far,. Please let me know were I could find the program. Thanks

Hi, I can not connect my app utorrent with the surface of the utorrent desktop. I did the upgrade procedures of programas.netframework, run the command in cmd, I received the result OK, but I could not run, put the port on the server that is on utorrent, and the ip 127.0.0.1, he asked username and password, tried the my laptop username and password, my e-mail and remote utorrent. None made it work, the errors are 404, and sometimes 0x8007274D. Thanks for your help. sorry the down english, i'm brazillian.

Could you add a live tile so that it reports that torrent download is finished. This would be very useful, pleese?

Thank you for your response.

If i buy the app now, will the future updates be free?

I am wondering about that becouse if not, i will wait for that live tile.

Continue the good work, the app is exelent.

Great app!

One missing thing is that it doesn't register as a .torrent files program, so you can't load torrents straight from the browser (you have to save and open from the app, or copy/paste the address).

Also, since torrents are supposed to be free, how about an ad-supported free version? Of course I apreciate the hard work put into this app, it well deserves it's price - just an idea

Hey Michael,

I'm the guy that posted the bug about the remote access being broken.  I forgot that I hadn't provided an email address when generating the bug to receive a email response.

The problem was resolved, though it was strange.  I changed the ports to listen (in uTorrent, App and Router), but it still didn't work.  I then changed them a third time, and when I clicked on the app, all of the connections worked immediately.  As in, it didn't even request a password, since it was saved from my previous entry.  Anywho, thanks for the reply!  Lovin' the easy access to torrent activity.

Bought the app. Exellent work. Looking faward to the live tile feature to indicate when the torrent is finished. Keep up the good work.

hi, how I can get port to fill in?

i was hoping to make this app the default handler for magnets and torrents - automatically adding them on the connected server (or asking the user which server they prefer if multiple servers exist). is this or something similar a planned feature?

Hi, I installed the app but I can not figure out what to do when I need to choose the server! What should I put exactly and where do I find this information? I'm sorry but I do not speak English well. Can you give me the exact data to be filled in? thanks

Hi Michael, can we expect an update to automatically catch magnet links from the browser? Its a bit of a pain to copy and paste it every time. Thanks!

Hey I just wanted to say I'm having a proplem with the uTorrent I don't know how to make a sever and I have a 7 day trial so can please replay as fast as you can It will mean a lot please!

-Blake (p.s sorry I don't have an account)

Hey Michael, Im Blake I asked you a question yesterday. I went to the page you told me to go to and it still doesnt make sense to me so can you like maybe tell me how to make a sever? I'm sorry if this hard on you I like the uTorrent so I want to use it.. I have only 6 days left so it might help me if you replay to me quick! It will mean a lot to me!

hi I am trying to creat a account for this app I put in my ip number but i dont know what is a port, i need help asp. gshes

im using a hp windows 8 computer and i downloaded the utorrent app but i cant get to download the other torrent from the web, because wen ever i try to dowload it from the web page it keep taking me back to the app on my computer, but i can not create a server. I  made a user name and i put in my ip address but i dont know what's a port... i need some help please.

No connection could be made because the target machine actively refused it.... what does this mean and how can I fix it?

Not sure where to post feature requests- Don't want to mess up the project tracking pages and can't find a forum. Any chance of allowing us to set a default server so that opening magnet links / *.torrent files doesn't need to prompt? Or at least have it default to the only server if only one exists. I only have it connected to one server and it seems pointless having to select that one server each time I open a file or link. Just a thought. 

Another suggestion. I know this one goes a bit against the Metro design principals but any chance of offering a smaller font / item size? I use the app in a Stardock ModernMix window on a large display desktop system and would love to see more at once while keeping the appealing design and layout. I love the icons, features, and information displayed, but would simply like more of it there at once. I'm not saying change the app for all, but a little option under the settings charm for a smaller font / icon size would be great.

hello..plzz..help me.. my lappy is window8 version..which version of torrent..shud i download

Couple of things I'd love to see. Multiple item select. Also keyboard shortcuts here too (i.e. ctrl +a). Also when selecting the last-most torrent the app bar covers it quite a bit. Perhaps some padding at the bottom of the torrent list?

This ap was already on my new computer. I purchased something from the windows store and apparently it saved my Visa card. I opened the utorrent ap just to see how it runs and was charged for it... I didn't even want it. How do I get a refund?

hi im toya can i get some help on how to creat a sever, im using a windows 8 computer and i downloaded the utorrent client and i need some help please. 

i'm not exactly sure how to add server.  what does this even mean, and why do I have to have this app in the first place?  on my other computers I was able to download utorrent without any additional software.  what gives?

well...ain't this a fine kettle of fish....have used utorrent for years with no issues, now I need to get a new PC and the dang thing has this unuser friendly Win8 and I have to pay for utorrent all for not cause there are no instructions unless you are a computer wizard...which I for one am not....so frustrating......no clue at all what add a server means let alone what a port is........instructions would be good people....in laymans terms....not coputer wizard terms

Hello.

My device uses the 1920x1080 screen resolution and the app's live tile, splash screen and the back button in snapped mode (and maybe something else, I haven't used the app much yet) don't look OK. Please optimize the app's graphics for higher resolution screens.

Thanks in advance.

Alex.

Looks like unfortunately that support is stopped, but if you do see this, could you please direct me to where I need to go as I'm sure you have a tutorial on the site.  I'm using a Windows 8 tablet which runs the app and the desktop app is on a windows 7 computer, all works perfectly because I followed the instructions unlike half of the above. My problem is that I sometimes want to download directly to the tablet but don't know how to do this as it automatically opens the app now. Is there a way to open torrents using the desktop app only? As I would prefer to use it rather than the app. Or is the only way to create a new server? If so, how do I do this?

Please help cause I'm gonna have to uninstall the app if you don't, as I download things to the directly a lot. 

Email is [email protected] 

sthi I have setup everything that you have mentioned but somehow now my torrents isn't downloading anymore....

I don't understand what the purpose of this app is , I downloaded movies to my u torrent on my pc and it automatically transported to my surface. That's great but am I supposed to be able to watch the movies on my surface? Because I can't.. how do I do that? Thank youu

Hi! The first time have downloaded utorrent to new computer (with Windows 8). Now, when I start download movie from website it asks me to write down IP adress and Port - where can I find this Port and IP adress (sorry, but can't get through the Windows 8)? Thanks in advance!  

Hi! The app asked me to add a server How do I do that

its asking me to add server

what should i do? im using 8.1 windows

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